Quality and Safety Policy

Our company, since it first started its activity, has been assuming a growing market share in the sector of the transformation of granites and other natural stones into products of high quality and diversity for the construction and interior and exterior decoration.

We are aware that this growth is largely due to the strict policy dedicated to the management of Flavipedra and whose guidelines include:

• The loyalty and expansion of the customer portfolio, by ensuring the satisfaction with excellence of all their requests, continuously observing our ability to respond to the quality requirements and delivery times established, and guiding all our efforts to the prompt and appropriate resolution of any dissatisfactions that may arise;

• The profitability of the company, through the monitoring and strict control of costs inherent to the development of the activity, as well as by assertive observation of the investments necessary to increase the productivity of internal processes;

• Promoting the upstream quality of the company, giving priority to the suppliers who demonstrate better capacity to respond to flavipedra's needs;

• a positive contribution to the involvement, motivation, well-being and personal appreciation of our employees, through the implementation of effective communication and training processes at all levels;

• the promotion of continuous improvement of the organization as a daily management tool at different levels, development of control practices and analysis of the overall performance of the company, thus ensuring the making of conscious, effective and necessary decisions to comply with the applicable regulatory and legal requirements as well as the most ambitious objectives to which Flavipedra constantly proposes.

The responsibility for carrying out our mission is assumed by all our employees considering that, each of them and as a whole, depend on the development of better working procedures and, thus, the maintenance of the highest performances of Flavipedra.

It is our belief that Flavipedra's success involves the participation of all those who collaborate with us in the implementation of this Policy